When will my order ship?
Orders usually ship within 24-48 business hours, but can take up to 5 business days to be processed and shipped. Weekends and holidays are excluded from processing and shipping times, so please account for non-business days when placing your order. You will receive an email with tracking information when your order has been shipped.
How will my order be shipped?
Orders shipped within the United States are shipped via USPS, FedEx and UPS.
What do you charge for Shipping?
- Standard Shipping is $15 (estimated delivery is 7 to 10 business days).
- Priority Shipping is a flat rate of $20 (estimated delivery is 5 to 7 business days).
- Expedited Shipping is available on all orders for $35 (estimated delivery 1-3 business days). Orders placed after 3:00pm EST will go out the following business day. (All orders over $200 will require a signature for delivery).
Once I’ve placed my order, how long will it take to arrive?
Orders are typically shipped within 2 business days, and standard Domestic Priority Shipping orders typically arrive within 5 to 7 business days. You will be emailed a tracking number once your order has been shipped, allowing you to track your package progress and obtain a scheduled delivery date.
How can I track my order?
Once your order has shipped, you will be emailed a tracking number. Tracking will be available 24 hours after your order is shipped out. You can view the progress by tracking your package at USPS.com or UPS.com. If you have any questions about the tracking of your order, please contact our Customer Care Team by email.
How do I change my shipping address once my order is placed?
If you have entered an incorrect shipping address, please call us as soon as possible at (301) 323-8804 or email so that we can correct your address before your order has been shipped.
What happens if my package is unclaimed or refused?
If your package cannot be delivered or is unclaimed or refused, you are responsible for the following:
- Original and return shipping charges. The amount of these charges will be subtracted from your merchandise refund.
